Finding the right energy supplier in Australia is more than just a monthly bill—it's a choice that impacts your home comfort, budget, and even the environment. This comprehensive guide has been designed with you, the conscientious Australian householder, in mind. We're here to guide you with a friendly voice through the maze of options, ensuring that you not only understand your choices but also make the best one.
In the guide, we will tell you how you can maximize your savings on your energy bill from the top-tier energy companies in Australia and whose services could lead to significant savings and satisfaction for your household.
A Closer Look at Your Options
Buckle up, because we're diving into the heart of energy savings! Our painstakingly curated list features suppliers who not only excel in delivering power but are also champions of customer service and environmental sustainability in Australia. Whether your priorities lie in getting the most competitive rates, finding the greenest options, or scoring unmatched customer service, we've got you covered. We're thrilled to be your ally in this journey, making each step towards switching or selecting your energy supplier as transparent and straightforward as can be. Get ready, because the perfect balance of value, care, and quality is just around the corner!
Top Energy Companies Recommendations Based on Key Factors
Before diving into our list, let’s talk about what really matters when selecting an energy provider in Australia:
Pricing Plans and Rates
We all love a good deal, and with energy, it's no different. Finding a plan that offers competitive rates can make all the difference to your wallet.
Renewable Energy Options
If you're keen on a sustainable lifestyle, the green energy options an energy supplier provides should be high on your checklist.
Additional Benefits
But there's more! When choosing your new energy mate, keep an eye out for any additional perks they may offer. Whether it's a discount for bundling services or loyalty rewards that make you feel truly valued, these extra treats can sweeten the deal and make your experience even more delightful. After all, who doesn't love a bonus just for being a great customer? Remember, it's those little extras that can turn a good relationship with your energy supplier into a fantastic one!
The Top 11 Australian Energy Retailers -
Each of these energy companies has its own strengths and benefits, so be sure to do your research and choose the one that best suits your needs. But no matter which one you pick, rest assured that they all prioritize customer satisfaction and provide reliable and transparent services. So go ahead and take your pick – with any of these top 11 energy companies in Australia, you can't go wrong! Keep reading to find out more about each of them in detail.
- AGL
- Origin Energy
- Energy Australia
- Alinta Energy
- Dodo Power & Gas
- Simply Energy
- Red Energy
- Ovo Energy
- Tango Energy
- 1st Energy
- Powershop Australia
1. AGL -
AGL Energy Limited is one of the largest integrated energy companies in Australia.They were first founded in 1837 making them one of the oldest energy providers in Australia. They are operated from Sydney, NSW.
Key Points -
- AGL supplies electricity to VIC,NSW, SA & QLD.
- Thier service prices starts from $1,560.
- They have a 24 hour, seven days-a-week service for residential and small business customers.
- AGL ensure electricity equal to 20% or 100% of your total household electricity consumption is fed into the grid from government-accredited Australian renewable energy sources.
2. Origin Energy -
Founded in 2000, Origin Energy’s head office is located Barangaroo, NSW. Origin. Natural gas and electricity are sold by them in Australia. Natural gas exploration and solar panel installation are also part of Origin's operations.
By 2032, Origin plans to halve its carbon emissions. Origin customers can view their daily energy usage, pay their bills, and more via the Origin App.
Key Points -
- They serve Business & Residential customers in VIC, NSW, SA, ACT, QLD & WA states.
- Origin's energy plans come with the option to offset greenhouse emissions, and a choice of sourcing between 25% to 100% of electricity usage from renewable sources.
- Carbon natural options are available.
- Prices start at Australian $1540.
3. Energy Australia -
EnergyAustralia, among the major energy retailers nationwide, serves over 1.7 million residential and small business customers across Queensland, New South Wales, the ACT, Victoria, and South Australia.
As reported by the Australian Energy Regulator, EnergyAustralia achieved a 66% rate of answering calls within 30 seconds. Additionally, customers have the opportunity to accrue Virgin Velocity Points and procure carbon offsets.
Key Points -
- Their services are available in: South Wales, Victoria, South Australia, ACT, Queensland.
- This is not an Australian owned company.
- Price starts from $1670.
- AER rated average for answering calls.
4. Alinta Energy -
Alinta Energy is a leading energy company operating in Australia, dedicated to providing affordable and reliable electricity and gas services to residential, commercial, and industrial customers.
With a focus on innovation and customer satisfaction, Alinta Energy offers competitive pricing and sustainable energy solutions tailored to meet the diverse needs of consumers across the country.
Key Points -
- Services are available in New South Wales, Victoria, South Australia and Queensland.
- Prices start from Australian $1540.
- Alinta energy does not offer renewable energy plans.
- They provide multiple billing options on their electricity plans.
5. Dodo Power & Gas -
Many are unaware that Dodo offers energy services alongside broadband and mobile phone plans. Dodo Power & Gas caters to approximately 100,000 customers nationwide, representing roughly 1% of Australia's energy consumer market.
Operated under the trading name Vocus Energy Group, Dodo's call centers are situated in Manila, the Philippines, while its offices are headquartered in Melbourne.
Key Points -
- Available in New South Wales, Victoria, South Australia, and Queensland.
- Partially owned by Australians.
- Received a favorable rating from the AER for responsiveness to customer calls.
- Received complaints from 2.6% of customers in 2022.
6. Simply Energy -
Simply Energy is a prominent energy retailer in Australia, offering electricity and gas services to residential and commercial customers.
Known for its straightforward approach and competitive pricing, Simply Energy provides reliable energy solutions tailored to meet the needs of consumers across the country.
Key Points -
- Services available in NSW, VIC, QLD, SA, ACT & Western Austalia.
- Service Price at $1,730.
- They provide green power plans.
- They provided their services from 2005.
7. Red Energy -
Red Energy is a trusted energy retailer operating in Australia, specializing in providing electricity and gas services to residential and business customers.
Renowned for its commitment to customer satisfaction and competitive pricing, Red Energy offers reliable and sustainable energy solutions tailored to meet the diverse needs of consumers nationwide.
Key Points -
- Prices started from $ 1,550.
- Red Energy supplies electricity and gas to all states and territories except Tasmania, Western Australia and the Northern Territory.
- They have won multiple customer service awards over the last 14 years
- Carbon natural options are available.
8. Ovo Energy -
Ovo Energy is a leading energy provider in the UK, committed to offering affordable and sustainable electricity and gas services to residential and business customers.
Known for its innovative approach, Ovo Energy focuses on providing transparent pricing and exceptional customer service, while also championing renewable energy solutions to reduce carbon emissions in Australia as well.
Key Points -
- OVO sells electricity to over 10,000 homes in New South Wales, Victoria, Queensland and South Australia.
- Their electricity plans starts from $1,440.
- Carbon neutral electricity plans are available at no extra cost.
- Provides 100% renewable electricity.
9. Tango Energy -
Tango Energy is a prominent energy retailer operating in Australia, specializing in providing electricity and gas services to residential and business customers.
With a focus on simplicity, transparency, and competitive pricing, Tango Energy offers reliable energy solutions tailored to meet the diverse needs of consumers across the country.
Key Points -
- Tango Energy offers a range of competitive products to customers in Victoria and South Australia.
- Prices start from $1,440.
- Tango does not have any green credentials, but they do offer certified GreenPower on all their energy plans.
- Tango Energy is a subsidiary of Pacific Hydro Australia.
10. 1st Energy -
1st Energy is a reputable energy retailer in Australia, dedicated to providing electricity and gas services to residential and business customers.
Known for its customer-focused approach and competitive pricing, 1st Energy offers reliable energy solutions tailored to meet the needs of consumers across the country, prioritizing simplicity and transparency in its services.
Key Points -
- They servicing energy customers in New South Wales, Queensland, Tasmania, South Australia, and Victoria.
- Price starts from $1,610.
- 1st Energy also doesn't offer carbon-neutral plans
- Provide their services to business and households customers.
Powershop is an innovative energy retailer operating in Australia and New Zealand, known for its unique approach to electricity and gas supply.
11. Powershop -
It stands out for its commitment to renewable energy, offering customers the ability to manage their energy usage and costs through an easy-to-use app. Powershop emphasizes transparency, customer control, and environmental sustainability, making it a popular choice for eco-conscious consumers seeking flexible and ethical energy solutions.
Key Points -
- Prices start from $ 1690.
- They provide services across Victoria, NSW, South Australia and Queensland.
- Carbon neutral options are available.
- They have a positive review from AER.
Note: The pricing indicated reflects average costs for a household with average usage of 4000 kwh per year on a single rate meter in the Citipower Distribution area. This may vary based on location, usage, and market changes. The pricing and customer Service stars are based on our research in publicly available information.
Tips for Switching Energy Providers -
Thinking of switching? We’re here to make it as smooth as possible. Follow our step-by-step guide for hassle-free transition to better savings and service.
It all starts with understanding your current plan - knowledge is your superpower here! We recommend grabbing your latest energy bill and giving it a good once-over to see where your hard-earned dollars are going. On the lookout for rates that have you swooning? Maybe you're itching for customer service that treats you like the VIP you truly are? Our guide puts the spotlight on what to hunt for, leaving no stone unturned. And hey, if paperwork gives you the heebie-jeebies, we've got tricks up our sleeve to tackle that, too. Get ready to switch with a spring in your step, because with us by your side, you're not just changing providers; you're upping the game on how you power your world.
Here Are the Tips for Switching the Energy Providers -
- Do your research:
It’s important to compare plans and providers before making a decision. Look beyond just the prices and consider factors like customer service, renewable energy options, and flexible payment plans.
- Check your current contract:
Before switching, make sure you are not under contract with your current provider. If you are, check for any early termination fees that may apply.
- Determine your usage:
Calculate your average energy usage to help you choose the right plan for your needs. This will also make it easier to compare prices between providers.
- Look into discounts and rebates:
Many providers offer discounts or rebates for certain payment methods, such as direct debit or online billing. Make sure to check for these options when comparing plans.
- Don’t be afraid to negotiate:
If you’re not satisfied with the initial offer from a provider, don’t hesitate to negotiate for a better deal. Many providers are open to matching or beating offers from competitors.
- Understand the switching process:
Once you’ve chosen a new energy provider, they will handle most of the switching process for you. However, make sure to cancel any direct debit or automatic payments with your old provider to avoid overpaying.
- Keep an eye on your first bill:
Make sure to review your first bill from the new provider and check for any unexpected charges. If you have any questions or concerns, don’t hesitate to reach out to their customer service team.
- Share your experience: After switching, consider leaving a review or providing feedback on your experience with the new provider. This can help others make informed decisions and improve the overall customer experience in the energy industry.
- Don't forget about other utility services: While you're reviewing your energy plan, don't forget to also compare prices and plans for other utility services such as internet, cable, and phone. Many providers offer bundle deals that can save you money in the long run.
- Stay informed: Keep yourself updated on any changes or updates from your energy provider, such as rate increases or new plans. This will help you stay on top of your expenses and make informed decisions about your utility services.
- Take advantage of online resources: Many energy providers offer online tools and resources to help customers understand and manage their energy usage. Take advantage of these resources to track your consumption and find ways to save on your energy bill.
- Don't be afraid to ask for help: If you're having trouble understanding your energy bill or need assistance with managing your account, don't hesitate to reach out to your provider's customer service team. They are there to help and can provide valuable information and guidance.
Remember, your energy provider is more than just a service provider – they are your partner in managing your utility services. So don't be afraid to reach out for support when you need it. Your satisfaction and peace of mind are their top priorities.
It all starts with understanding your current plan - knowledge is your superpower here! We recommend grabbing your latest energy bill and giving it a good once-over to see where your hard-earned dollars are going. On the lookout for rates that have you swooning? Maybe you're itching for customer service that treats you like the VIP you truly are? Our guide puts the spotlight on what to hunt for, leaving no stone unturned.
Bonus - Energy-Saving Tips That Feel Like a Warm Hug!
Wave goodbye to energy waste and say hello to comprehensive savings with our feel-good energy-saving tips! When you take control of your energy usage, you're not just cutting costs; you're taking an active role in preserving our beautiful planet. Talk about a win-win! Check out our handy tips on how to make your home more energy-efficient, from small changes that add up to big impacts, to smart investments that will keep paying off for years to come. And don't forget - you can always contact us for personalized advice and support! We're here to help you save money while saving the environment.
- Banish the Vampire Energy! Start by unplugging devices that aren't in use. Yes, even when they're off, your gadgets can suck power like a thirsty vampire. Unplug, my friends, and watch the savings add up!
- Let LED Lights Lead the Way! Switching to LED lights is like giving your home a dose of sunshine without the sunscreen. These little luminaries last way longer and consume a sliver of the energy. Your wallet and Mother Earth will thank you!
- Be Smart with Your Thermostat! Harness the magic of a programmable thermostat. Set it to cozy up your home right before you arrive and dial down when you're out living your best life. It's like having a personal butler for your heating or cooling, ensuring you only use what you need.
- Seal and Save! Check for drafts and seal them up tight. A little caulk and weatherstripping can go a long way in avoiding unwanted breezes. It's like swaddling your home in a blanket of efficiency.
- Dress for Success! Layer up during cooler months instead of cranking the heat. Cozy sweaters and warm socks can be your personal, fashionable insulation. You'll look cool while staying warm – energy-saving has never been so chic!
Embrace these delightful tips and watch the magic happen on your energy bills. Not sure where to start? We're here, ready to help you every step of the way because you deserve a toast for being the most fabulous energy-saving hero in town!
Conclusion
Remember, an informed decision is a powerful one. We hope this guide has brought clarity and confidence to your energy company selection. Go forth with enthusiasm and remember, we're always here to help light the way to savings and satisfaction!
We believe in putting our customers first and making their lives easier through transparent communication and simplified financial and utility comparison services. Our friendly and approachable team is a reflection of our commitment to building trust with our customers, not just as a service provider but as a reliable partner on their journey towards energy efficiency.
Ready to take control and energize your savings journey?
Reach out to us anytime — our dedicated team is eager to provide personalized support and answer any of your questions. We're more than just your energy guide; we're committed to empowering our community with the joy of savings and the peace of mind that comes with knowing you're in expert hands. So why wait? Contact us today and let's make energy-saving a breeze together!