Category: Energy

Navigating the maze of electricity providers can be daunting, especially with the myriad of plans available in the market. Two of the most prominent names when it comes to energy suppliers in Australia are Red Energy and AGL. Both companies offer a range of options designed to cater to the diverse needs of homeowners and financially conscious individuals. This blog post aims to demystify the differences between Red Energy and AGL, focusing on their electricity plans and prices across Queensland (QLD), New South Wales (NSW), Victoria (VIC), and South Australia (SA). Plus, we’ll explore the unique features of each provider and help you decide which one might be the right fit for your home or business.

Red Energy vs AGL: Electricity Plans and Prices in NSW

In New South Wales, both Red Energy and AGL offer competitive plans, but with distinct features. Red Energy prides itself on being 100% Australian-owned, with a commitment to renewable energy and customer rewards, such as bonus Qantas Points and various solar Feed-in Tariff (FiT) rates for solar system owners. Their "Living Energy Saver" plan is particularly popular, offering flexible payment options and no exit fees.

AGL, on the other hand, brings a wealth of experience and a broad range of services beyond electricity, including gas, internet, and mobile plans. Their energy plans often come with AGL Rewards, providing discounts on groceries and experiences, alongside innovative solutions for solar battery storage and electric vehicles.

Red Energy vs AGL: Electricity Plans and Prices in VIC

Victoria's energy market is bustling with options, and both Red Energy and AGL stand out with their offerings. Red Energy’s Solar Saver and Qantas Red Saver plans are notable for their solar FiT and potential Qantas Points earnings, appealing to environmentally conscious consumers and frequent flyers alike. AGL counters with its solar solutions and the AGL Rewards program, aiming to provide value beyond the electricity bill.

Red Energy vs AGL: Electricity Plans and Prices in Queensland

Queenslanders have distinct energy needs, given the state's vast geographic and climatic diversity. Red Energy responds with plans like the Red EV Saver, catering to the growing number of electric vehicle owners, while still offering the benefits of bonus Qantas Points and a strong focus on renewable energy. AGL’s offerings in Queensland are broad, focusing on flexibility and rewards, with plans that support the adoption of solar energy and electric vehicles.

Red Energy vs AGL: Electricity Plans and Prices in SA

South Australia, with its high penetration of renewable energy, provides a unique landscape for electricity providers. Red Energy's focus on renewable energy is a significant draw for SA consumers, offering various solar FiT options and the Red Business Saver for commercial customers. AGL competes with a comprehensive suite of services, including Peak Energy Rewards and the Energy Coach, to help South Australians save on their energy bills.

Red Energy Electricity Plans and Features

Red Energy stands out for its Australian ownership and dedication to renewable energy. Their plans offer a mix of no-contract terms, flexible payment options, and various FiT rates, making them a versatile choice for both residential and business customers. The allure of earning Qantas Points and supporting initiatives like Breast Cancer Network Australia adds a layer of appeal to their offerings.

AGL Electricity Plans and Features

AGL leverages its extensive experience to offer a range of electricity plans that cater to the modern Australian lifestyle. Beyond electricity, AGL’s integration of internet and mobile services, along with its focus on solar and electric vehicle technology, positions it as a forward-thinking energy provider. The AGL Rewards program complements their plans, offering tangible benefits beyond energy savings.

To help you better compare at a glance, we've compiled this enthusiastic table showing the single rate average cost price comparison between AGL and Red Energy across all the electricity distributors in NSW, Victoria, Queensland, and South Australia. Remember, choosing the right plan can save you money and align with your values like supporting renewable energy or earning fabulous rewards. Here's a comforting overview to help you decide which provider might just light up your life (and your home) in the best possible way!

Please note, the prices shown are approximate averages and can vary based on your actual consumption and the specific details of your plan. Always check with the provider for the most current rates and offers. Choosing between Red Energy and AGL depends on what you value most – whether it's terrific customer service, loyalty rewards, support for renewable energy, or simply the bottom-line cost. With this table, we hope you feel a bit more equipped to make that choice and remember, we're here to help light the way to a brighter energy future!

State	Distributor	Red Energy Avg. Cost/Year	AGL Avg. Cost/Yea
NSW	Ausgrid	$1,475	$1,498
NSW	Endeavour	$1,891	$1,827
NSW	Essential	$2,179	$2,072
VIC	Powercor	$1,491	$1,399
VIC	Jemena	$1,416	$1,341
VIC	Citipower	$1,245	$1,225
VIC	AusNet	$1,690	$1,580
VIC	United	$1,342	$1,299
QLD	Energex	$1,698	$1,772
SA	SAPN	$2,133	$2,120

Analyzing Customer Reviews and Feedback

From real-life stories to heartfelt recommendations, customer feedback for both Red Energy and AGL paints an insightful picture of what it's like to be powered by these companies. Many customers have shared their journeys, highlighting how Red Energy's customer-centric approach and bonus Qantas Points not only saved them money but also made their energy usage more rewarding. The personal touch of Australian ownership and support for renewable initiatives has resonated well with individuals passionate about sustainability and local business support.

In contrast, AGL's vast array of services has been a game-changer for families looking to consolidate their utility and communication expenses. The AGL Rewards program, in particular, has been a huge hit, offering customers real savings on everyday expenses, thereby extending the value of their energy plan. Feedback also praises AGL’s innovative solutions in solar battery storage and electric vehicle support, showcasing a commitment to not just meeting, but anticipating, customer needs in the green energy transition.

Equally important, reviews also surface areas for improvement, with some customers pointing out the need for clearer communication regarding plan details and pricing. Both providers have taken this feedback to heart, working continuously to enhance transparency and simplify their offerings for every Australian home and business.

Hearing these stories from fellow Australians offers both reassurance and excitement about the future of energy in our homes. It's not just about choosing an energy provider; it’s about partnering with someone who understands your needs and is with you every step of the way on your energy journey. Whether you prioritize sustainability, savings, or service, rest assured that both Red Energy and AGL are committed to delivering an energy plan that feels like it's made just for you.

Billing and Payment Options Tailored for You

At both Red Energy and AGL, we understand that managing household budgets can be a juggle. That's why we've designed our billing and payment options to bring you peace of mind, offering the flexibility and convenience you truly deserve. With options like monthly billing to even out your expenses, online account management for when you're on the go, and diverse payment methods including direct debit, BPAY, and even payment assistance programs for those times when life throws a curveball, we're here for you.

AGL goes the extra mile with its AGL app, enabling you to monitor your usage, predict your bills, and manage payments seamlessly from the palm of your hand. Red Energy's commitment isn't any less; with their focus on customer service, you can always expect a personal touch, ensuring you're comfortable and informed about your billing options.

Whether you're a planner who likes to keep ahead or someone who prefers flexibility, rest easy knowing that with us, you're not just a number. You're part of a community where your comfort and convenience dictate how we shape our services, including the all-important aspects of billing and payments.

Red Energy vs AGL: Which One to Choose?

Choosing between Red Energy and AGL comes down to what you value most in an electricity provider. If you’re leaning towards supporting Australian-owned businesses and renewable energy initiatives, Red Energy could be your go-to. On the other hand, if you’re looking for a provider that offers a wide range of services and rewards, AGL might suit your needs better.

Read more about the AGL VS ORIGIN ENERGY

How Comparable Can Help in Choosing the Right Retailer

In the quest to find the perfect electricity plan, tools like Comparable, Energy Made Easy, and Victorian Energy Compare offer invaluable assistance. By entering your specific details, you can get a personalized comparison of what Red Energy, AGL, and other providers have to offer, ensuring you make an informed decision that suits your personal or business needs.

Compare your electricity prices with Comparable

Making the right choice in electricity providers can significantly impact your energy expenses and overall satisfaction. Whether you choose Red Energy or AGL, consider your household or business’s specific needs, including energy consumption patterns, interest in renewable energy, and value for rewards programs. Both providers offer compelling reasons to sign up, so take your time to compare and choose the best fit for you.

In today’s environmentally conscious and budget-aware society, understanding the ins and outs of electricity costs is more important than ever. For Australian homeowners, energy-conscious consumers, and renewable energy enthusiasts alike, navigating the complex landscape of electricity pricing can seem daunting. Yet, with the right information, it’s possible to make informed decisions that not only benefit your wallet but also contribute to a more sustainable future.

Why Electricity Costs Matter

Electricity bills make up a significant portion of household expenses for Australians. With the ongoing shifts in the energy market and the introduction of renewable energy sources, getting a handle on your electricity costs can lead to substantial savings and reduce your carbon footprint.

The Current Landscape of Electricity Costs in Australia

According to recent data from the Australian Energy Regulator and the Australian Bureau of Statistics, the average cost of electricity in Australia has seen fluctuations over the past few years, influenced by factors such as fuel prices, government policies, and the global push towards renewable energy. Understanding these factors can help consumers anticipate changes in their electricity bills and take proactive steps to manage their energy consumption.

State-by-State Breakdown

Electricity pricing structures vary significantly across different states due to a variety of factors, including the availability of natural resources, the mix of energy sources used, and state-specific policies and regulations. For instance, consumers in Victoria can use the Victorian Energy Compare tool to find the best energy deals, reflecting the competitive nature of the state's energy market. Similarly, the Energy Made Easy website offers a free, independent comparison service for all Australians, helping to demystify energy plans and encourage informed consumer choices.

Following is the table showing the consumption around different Australian states (2023-2024)

STATE	DISTRIBUTOR	AVERAGE ELECTRICITY  USAGE RATES PER KWH
NSW	AUSGRID	35.7c/kWh
NSW	ENDEAVOR	37.2c/kWh
NSW	ESSENTIAL	38.9c/kWh
VIC	POWERCOR	30.4c/kWh
VIC	AUSNET	35.8c/kWh
VIC	CITIPOWER	26.7c/kWh
VIC	UNITED	29.3c/kWh
VIC	JEMENA	30.7c/kWh
QLD	ENERGEX	31.4c/kWh
SA	SAPN	45.3c/kWh

Innovative Solutions to Reduce Electricity Costs

From solar panels and battery storage systems to smart meters and energy-efficient appliances, homeowners have access to a range of innovative technologies that can significantly reduce electricity costs. These solutions not only save money in the long run but also contribute to a more sustainable future by reducing reliance on traditional fossil fuels.

Electricity Prices in Victoria

The Impact of Renewable Energy

Renewable energy sources, such as solar and wind power, are playing an increasingly significant role in Australia's energy landscape. Households with solar panels, for example, can drastically reduce their reliance on grid electricity and potentially lower their electricity bills. However, the initial setup costs and understanding the available solar plans, as detailed on platforms like Comparable, are crucial considerations for consumers looking to make the switch to renewable energy.

Taking Control of Your Electricity Costs

With a better understanding of the factors influencing electricity costs and the tools available to compare energy plans, consumers can take control of their electricity costs. Making small changes in daily habits and investing in energy-efficient appliances can also contribute to significant savings over time. Additionally, staying informed about government policies and potential shifts in the energy market can help consumers make proactive decisions that align with their values and budget.

Tips for Reducing Your Electricity Bill

There are several practical steps consumers can take to minimise their electricity bills without compromising on comfort or convenience. These include:

• Implementing energy-efficient practices, such as using LED lighting and energy-efficient appliances.
• Understanding and utilising different electricity tariffs, such as time-of-use tariffs, to shift energy consumption to cheaper off-peak periods.
• Regularly comparing energy plans using services like Comparable, Energy Made Easy, and Victorian Energy Compare to ensure you’re getting the best deal.

Looking Ahead: The Future of Electricity Costs

The future of electricity costs in Australia will likely be shaped by technological advancements, policy changes, and the continued adoption of renewable energy. Consumers who stay informed and adaptable can not only mitigate the impact of rising electricity costs but also contribute to the transition toward a more sustainable and resilient energy system. As we continue to navigate the ever-changing landscape of electricity costs, remember to keep an open mind and embrace innovations that can benefit both your wallet and the environment. Let’s work towards a brighter future together! 

Learn more about electricity prices and providers in Queensland

Final Thoughts

Understanding electricity costs may seem like a complicated and overwhelming task, but with the right knowledge and tools, anyone can become an expert.

Conclusion

Understanding the average cost of electricity in Australia and the factors that influence it is crucial for making informed decisions about your energy use. By taking advantage of resources provided by the Australian Energy Regulator, using comparison tools like Energy Made Easy and Victorian Energy Compare, and considering the shift towards renewable energy, Australian households can better manage their electricity costs and move towards a more sustainable future.

We encourage you to take action today by reviewing your current energy consumption patterns, exploring renewable energy options, and regularly comparing energy plans to ensure you’re getting the best value. Together, we can make a positive impact on both our wallets and the planet.

When it comes to household energy, choosing the right provider can be as daunting as navigating the vast electrical circuits themselves. For Australian homeowners, the dilemma is often distilled to two goliaths of the industry – AGL and Origin Energy. Pioneers in power provision, both companies offer a plethora of plans and services catered to a population that is now more conscientious about its carbon footprint and cost implications than ever before.

But which one should you power up with? It’s not just a matter of flipping a switch. By plunging into a detailed comparison, we’ll uncover which provider resonates with your unique energy profile, and ultimately, which might save you the most watts and dollars.

The Verdict on Victorian Voltages

In Victoria, where these titans primarily duel, the competition is fierce and, for the consumer, fortuitous. A comparison between AGL and Origin Energy in this state unveils a tapestry of plans, each with its nuances designed to entice the discerning energy customer. But it's not just about the kilowatt-hour rates; it's about the overall experience – a synergy of service, sustainability, and, of course, savings.

What Scored the Watts for Each Provider?

Transparency and Clarity in Communication

Both AGL and Origin Energy pride themselves on clear and transparent communication, giving you a complete breakdown of your energy usage and bill. From the emails you receive to the printed formats of your statements, each itemized section ensures you're aware of what you're paying for.

Customer Service

Winning the hearts of Victorians requires more than just energy proficiency; customer service is crucial. Both entities offer a comprehensive help and support network, ensuring that customer queries, whether they’re about billing or technical outage concerns, are addressed with the sincerity their customers expect.

Sustainability Efforts

Sustainability is at the core of contemporary energy consumption, and AGL and Origin Energy are no strangers to this climate-conscious philosophy. From carbon-neutral options to solar power initiatives, both companies score high in their commitment to a cleaner tomorrow.

Pricing Plans and Flexibility

AGL and Origin Energy provide a rich tapestry of pricing plans, ensuring there’s a fit for everyone, from households with predictable energy usage to those with varying patterns. The flexibility in plan design means you can tailor your energy package to match your specific lifestyle requirements.

Breaking Down the Bolts in Other States

The comparison doesn’t stop at Victoria; AGL and Origin Energy illuminate homes across New South Wales, Queensland, and South Australia. Here’s a snapshot of how these providers stack up in other corners of the country.

Queensland – Where the Sunshine Meets Your Meter

In the sunshine state, AGL harnesses the power of the weather with its solar solutions, while Origin Energy offers a suite of plans designed to flex with the ebb and flow of your energy needs from the surf to the turf.

New South Wales – Keeping the Harbour City Lit

For Sydneysiders, the choice is as dazzling as the city’s lights themselves. Between AGL’s tech-savvy plans and Origin Energy’s focus on community and energy-saving initiatives, the decision may hinge on more than just wattage.

South Australia – The Leader in Clean Energy Innovation

AGL and Origin Energy are at the forefront of South Australia’s green energy revolution. From tailored solar plans to battery storage, South Aussies have a bounty of eco-conscious choices at their fingertips.

Charging Ahead – Electric Vehicles Plans

For the increasing number of environmentally conscious consumers making the shift to electric vehicles, AGL and Origin Energy are frontrunners in providing plans and services that cater to this burgeoning market.

Pricing and Packages – The Ultimate Showdown

While customer service and green initiatives can sway many, it’s the pocketbook that often has the final say. Below, we provide a high-level overview of the pricing and packages offered by AGL and Origin Energy in various states.

State	Plan	AGL Pricing	Origin Pricing	Winner
Victoria	Value Saver	$1,224/year	$1,225/year	AGL
Queensland	Value Saver	$1,771/year	$1,772/year	AGL
South Australia	Origin Go Variable	$2,119/year	$2,113/year	Origin
New South Wales	Value Saver	$1,552/year	$1,553/year	AGL

In Victoria, AGL narrowly edges out Origin with its value-saver plan, which offers a slightly lower rate. AGL also takes the lead in Queensland and New South Wales with the Value Saver plans, providing cost-effective solutions that fit the general consumption patterns of each state. South Australia sees Origins Go Variable plan plan nudging ahead.

The above rates provide an overview, but it’s important to remember that each plan's suitability can vary greatly depending on individual usage patterns, household size, and location. For the most accurate comparison, it's advisable to visit the respective websites of AGL and Origin Energy for tailored quotes.

Deep Dives – The Nitty-Gritty of Plans

Comparing just the rates doesn’t do justice to the comprehensive nature of the plans on offer. AGL and Origin Energy strike a balance between plans designed for the frugal energy user to those optimized for the plugged-in power consumer.

The Frugal Household Gets Smarter with AGL

AGL’s Value Saver plan is a sleek option for homes looking to optimize energy usage without compromising modern comforts. With access to AGL rewards and additional sign-up credits, it’s a plan that rewards the prudent. However, it’s important to note that the discount structure can be complex, and without strict energy management, one might miss out on the savings.

Powering Up with Origin Energy’s Flexi Rates

For the household that expects variations in energy use, Origin Energy's Flexi Rates offer a cushion. With different peak and off-peak tariff structures, you can save more by shifting non-essential usage to times when energy is cheaper. The plan’s success, however, depends on one’s ability to time-shift certain tasks, and there may be a learning curve for new adopters.

Sustainability in the Spotlight

With an increasing portion of the populace tilting towards sustainability, both AGL and Origin Energy offer plans and initiatives that echo this sentiment. From carbon neutrality options to partnerships in clean energy projects, you can find a range of eco-friendly solutions with both providers. Here are just a few efforts each company has in place:

AGL’s Carbon Neutral Options

AGL’s commitment to carbon neutrality extends to offering customers the chance to offset their carbon footprint. With options to contribute to certified carbon offset programs, AGL ensures you can make a difference while lighting up your life.

Origin Energy's Solar and Clean Energy Focus

Origin Energy’s Solar Boost plan is a testament to its dedication to clean energy. By offering premium solar feed-in tariffs and smart energy management solutions, the company paves the way for a sustainable energy future.

Additional Wires and Circuits

The comparison between AGL and Origin Energy is not just about electricity – it’s about becoming a one-stop utility shop. And both companies are racing to expand their offerings.

AGL’s Extension Cord

AGL's portfolio doesn't just stop with providing electricity; it spans across internet and mobile services. The company also ventures into innovative energy spaces such as electric vehicles and virtual power plants, reinforcing its commitment to an integrated energy experience.

Origin's Multi-Utility Approach

Origin Energy, too, has its fingers in several energy pies. From LPG bottled gas to internet connections, the company provides an array of services that can simplify the consumer's life, emphasizing convenience and consolidation.

The Overarching Surge – Making the Final Connection

In the complex grid of energy plans and prices, the decision between AGL and Origin Energy stands testament to the dynamism of the industry. While there is no clear winner – as the optimal provider depends on your individual needs – comparing your options is paramount.

Factors such as customer service, sustainability initiatives, and additional perks must be weighed against the bedrock of any energy experience – the plan’s structure and pricing. Ultimately, your choice may just light the way to a sustainable and economical energy future.

Before you make the switch or decide to stick with your current provider, ensure that your decision aligns with your long-term energy goals and immediate needs. After all, the energy we choose to consume today shapes the world we inhabit tomorrow.

With transparency, sustainability, and customer experience at the core, deciding between AGL and Origin Energy becomes less of a battle and more of a choice of companions on your energy-saving crusade. Whether it's the familiar glow of AGL’s heritage or the forward thrust of Origin’s innovation that resonates with you, the power to choose is in your hands – quite literally.

When it’s twilight on your tariff and the time comes to choose, may the voltage be with you, and may your decision be as powerful and well-informed as the energy you ultimately consume. Happy volts to all, and all a well-enlightened dawn.

Remember, this is more than a bill; it’s an investment in your future. Make it count.

Energy bills are the kind of thorn in your side that you can't ignore. We all need power – it's not a luxury, it's a necessity. But in the sunshine state, where the cost of keeping the lights on can't be outshone, it's crucial to find the best deal to avoid feeling burned by utility expenses. If you're a shrewd inhabitant of Queensland looking to untangle the complex web of electricity rates, discounts, and providers, sit back and relax as we power through the best strategies to electrify your budget.

Understanding Electricity Pricing in Queensland

Navigating the world of electricity pricing can be akin to finding your way through a dense jungle at night—daunting and potentially perilous. In Queensland, several factors influence your electricity bill, such as the wholesale cost of electricity, network and other fixed costs, retailer operating expenses, and environmental policies. These often tie into the broader narrative of energy policy and climate targets.

Factors Influencing Electricity Prices in Queensland

Electricity prices in Queensland are influenced by a variety of factors, including:

• Wholesale Costs: The price of electricity generated from coal, natural gas, and renewable sources. This is largely driven by supply and demand, as well as market competition."
  
• Network Costs: The cost of delivering electricity from power plants to homes and businesses through a network of poles, wires, and other infrastructure. These costs are regulated by the Australian Energy Regulator.
  
• Retailer Expenses:  The cost of operating and maintaining retail services, including customer service, billing, marketing, and other administrative costs. These costs can vary significantly between retailers.
  
• Environmental Policies: Government policies aimed at reducing carbon emissions and promoting renewable energy can also impact electricity prices. The cost of implementing environmental policies, such as renewable energy targets and emissions reduction schemes. These policies are designed to promote a more sustainable energy future but can also impact electricity prices.

Understanding these factors can be overwhelming, but our goal at Comparable is to simplify the process and empower you to make informed decisions about your electricity usage and spending.

How We Can Help

At Comparable, we understand that navigating the complex world of electricity pricing can be challenging. That's why we are committed to demystifying this process and providing you with transparent, easy-to-understand information. Our customer-centric approach means that we prioritize your needs and strive to build trust through open communication.

We also believe in the importance of convenience, which is why we offer a range of services such as online bill payment and personalized usage tracking. Our goal is not just to be a service provider, but to be a reliable partner who helps you manage your finances and utility services effectively.

Moreover, we are dedicated to promoting sustainable and environmentally-friendly practices. Through our efforts, we support government policies aimed at reducing carbon emissions and offer renewable energy options for our customers. We believe in creating a better future for all, and that starts with the choices we make today

At Comparable, we understand that understanding electricity pricing can be overwhelming for customers. That's why we are committed to transparent communication and demystifying the world of energy services. We believe in building trust with our customers by being upfront about the factors that influence electricity prices and how they may impact your bill. We strive to make our processes.

Tips for Finding the Best Electricity Deals:

1. Shop Around: Don't settle for the first electricity plan you come across. Compare rates, discounts, and incentives from different providers to find the best deal for your needs.
   
   
2. Understand Your Usage: Knowing how much electricity you use can help you choose the right plan and avoid paying for more than you need.
   
   
3. Consider Renewable Energy Options: Switching to renewable energy not only benefits the environment but can also save you money in the long run.
   
   
4. Check for Hidden Fees: Make sure to read the fine print and understand all fees associated with a plan before signing up.
   
   
5. Keep an Eye on Promotional Offers: Many providers offer special discounts or incentives for new customers. Keep an eye out for these promotions when shopping around.
   
   
6. Don't Be Afraid to Negotiate: If you find a better deal from a competing provider, don't be afraid to negotiate with your current provider for a better rate or offer.
   
   
7. Read Customer Reviews: Hearing from other customers can give you valuable insight into the quality of service and overall experience with a particular provider.
   
   
8. Consider Bundling Services: Some providers offer discounts for bundling electricity and other utility services together. This could potentially save you money in the long run.
   
   
9. Be Mindful of Contract Terms: Make sure to understand the terms and length of your contract before signing up for a plan. You don't want to be locked into a plan that doesn't work for you.

Finding the Best Electricity Plan for Your Needs

When it comes to choosing an electricity plan, it's important to take the time to compare different options and find the best fit for your specific needs. This can help ensure that you get the best rates, discounts, and incentives available.

One key factor in choosing a plan is understanding your usage. By knowing how much electricity you use on average, you can better compare plans and find one that aligns with your consumption habits.

Another important aspect is considering your budget. While it may be tempting to go for the cheapest plan, make sure to take into account any potential hidden fees or extra charges that could end up costing you more in the long run.

It's also worth checking out customer reviews and ratings of different providers. This can give you a better understanding of the quality of service and overall experience that others have had. Additionally, bundling your electricity and other utility services together can potentially save you money.

Before signing up for a plan, make sure to carefully read and understand the contract terms. This way, you won't be locked into a plan that doesn't work for you or end up with unexpected fees. By taking these factors into consideration, you can find the best electricity plan for your

Finally, consider bundling services for potential discounts. And always make sure to carefully read and understand the terms of any contract before signing up for a plan.

Types of Discounts on Energy Bills in Queensland -

When browsing for electricity plans, be on the lookout for a range of discounts offered by providers:

• Pay on Time Discounts: Providers may offer a discount if you pay your bills on time. This can result in significant savings over the course of a year.
  
  
• Direct Debit Discounts: Some providers offer discounts if you set up automatic direct debit payments, making it easier for you to manage your bills and save money at the same time.
  
  
• Online Sign-up Deals: Many providers offer special deals for customers who sign up online, including discounted rates or free service periods.
  
  
• Bundle Discounts: As mentioned earlier, bundling your electricity and other utility services together can potentially save you money. Providers may offer discounts for customers who bundle multiple services with them.
  
  
• Solar Feed-in Tariff: For those with solar panels, feed-in tariffs can help offset costs significantly by paying you for the excess electricity you feed back into the grid.
  
  
• Energy Efficiency Rewards: Rewards for reducing energy consumption during peak times or providing bonuses for smart energy investments can also cut down your bill.

Ensuring you're clued up on these discounts can help you identify false economies and ensure that your 'cheap' plan doesn't end up costly in the long run.

Things to Ask Your New Retailer -

When in the market for a new electricity retailer, there are a few key questions that are essential to ask:

1. What's the plan's base rate?

You need to know the standard price per kilowatt-hour (kWh) to accurately compare with other providers.

2. How the plan compares with the government reference price?

The government sets a benchmark price for electricity, and you can use this as a guide to compare different plans.

3. Are there any discounts or special deals?

As mentioned earlier, many providers offer discounts or special deals that can result in significant savings. Be sure to ask about these when considering a new retailer.

4. What fees are involved?

Some providers may charge fees for late payments, paper billing, or even early termination. Make sure you're aware of any additional fees that may affect your overall costs.

5. Is there a customer service team available?

It's always reassuring to know that if you have an issue with your electricity services, there is a dedicated team available to assist and resolve the problem promptly.

6. What are the peak hours and rates?

Understanding when your usage is most costly can inform your consumption habits.

7. Are there any penalties or fees?

It's important to understand any extra costs associated with your plan, such as exit fees or late payment charges.

8. Is there a cooling-off period?

You should always have the option to change your mind within a reasonable period if the plan isn't a good fit.

By seeking answers to these questions, you can make a well-informed decision before locking yourself into a new contract.

Comparison of Providers -

When the quest for the best electricity provider begins, it's not a one-size-fits-all scenario. Here's a glimpse at some of the leading providers who are lighting up the Queensland market.

1. AGL: With a legacy of innovation, AGL shines bright with flexible plans, significant discounts, and a commitment to renewable energy solutions. They have a dedicated customer service team available 24/7 to address any concerns.
   
   Base Rate: 28.89c per kWh - Rates and products are subject to change. Accurate as of February 2024. Based on a single rate customer in the Energex distribution area

Key Features:

• Switch to AGL and get $75 credit (incl. GST) on your 1st bill. (Conditions apply)
• Low variable rates
• No exit fees.
• 24/7 telephone support.
  
  2. Origin Energy: Offering competitive rates, flexible payment options, and an easy-to-navigate online portal, Origin Energy is a popular choice for many Queenslanders. They also have various initiatives in place to support renewable energy development.
  
  Base Rate: 28.84c per kWh - Rates and products are subject to change. Accurate as of February 2024. Based on a single rate customer in the Energex distribution area.
  
  Key Features:
• $150 electricity credit (incl. GST) (Conditions apply)
• 5c feed-in tariff for solar customers
• No exit fees
• Easy to use app.
  
  3. Energy Australia: With a wide range of plans tailored to different needs and budgets, Energy Australia is a reliable option for those seeking peace of mind with their electricity services. They also have a user-friendly app for easy account management.
  
  Base Rate: 33.52c per kWh - Rates and products are subject to change. Accurate as of February 2024. Based on a single rate customer in the Energex distribution area.
  
  Key Features:
• 9% guarenteed discount
• 6.6c feed-in tariff for solar customers
• No exit fees
• Easy to use app.
  
  4. Alinta Energy:  With a strong focus on customer satisfaction, Alinta Energy offers simple and straightforward plans with no lock-in contracts or exit fees. They also have a dedicated hardship team to assist customers facing financial difficulties.
  
  Base Rate: 32.67c per kWh - Rates and products are subject to change. Accurate as of February 2024. Based on a single rate customer in the Energex distribution area.
  
  Key Features:
• 15% guaranteed discount
• 8c feed-in tariff for solar customers
• No exit fees.
• $50 credit on your first bill (incl. GST) (Conditions apply)
  
  5. Dodo Power and Gas:  As a newer player in the market, Dodo Power and Gas offers competitive rates and flexible plans that cater to different household sizes. They also have a commitment to supporting renewable energy sources.
  
  Base Rate: 28.22c per kWh - *Rates and products are subject to change. Accurate as of February 2024. Based on a single rate customer in the Energex distribution area.
  
  Key Features:
• Low rates
• Bundle discounts.
• No exit fees.
• No late payment fees.

Our mission is to empower you with choices that fit like a glove. Each of these providers brings something unique to the table, and we’re here, every step of the way, to help you illuminate the ideal path for your energy needs.

Conclusion

Your electricity provider is a partner in the sustainability and affordability of your household's power. By understanding the nuances of pricing, actively seeking out discounts, and making careful comparisons, you can find a provider that not only offers the cheapest rates but also aligns with your values and household needs.

In the quest for sustainable savings, the cheapest provider is variable—dependent on your usage, location, and sometimes sheer providence of timing and campaigns. Nevertheless, with a few simple strategies and informed choices, you can ensure your electricity bill is a shining example of budget-friendly power management. Remember, in the electricity world of Queensland, the only price that should really shock you is the absence of prudent consumer knowledge. Stay clued-in, and may your wallet never face the voltage of overpriced electricity.

Disclaimer - Rates and products are subject to change. Accurate as of February 2024. Based on a single rate customer in the Energex distribution area.

Finding the right energy supplier in Australia is more than just a monthly bill—it's a choice that impacts your home comfort, budget, and even the environment. This comprehensive guide has been designed with you, the conscientious Australian householder, in mind. We're here to guide you with a friendly voice through the maze of options, ensuring that you not only understand your choices but also make the best one.

In the guide, we will tell you how you can maximize your savings on your energy bill from the top-tier energy companies in Australia and whose services could lead to significant savings and satisfaction for your household.

A Closer Look at Your Options

Buckle up, because we're diving into the heart of energy savings! Our painstakingly curated list features suppliers who not only excel in delivering power but are also champions of customer service and environmental sustainability in Australia. Whether your priorities lie in getting the most competitive rates, finding the greenest options, or scoring unmatched customer service, we've got you covered. We're thrilled to be your ally in this journey, making each step towards switching or selecting your energy supplier as transparent and straightforward as can be. Get ready, because the perfect balance of value, care, and quality is just around the corner!

Top Energy Companies Recommendations Based on Key Factors

Before diving into our list, let’s talk about what really matters when selecting an energy provider in Australia:

Pricing Plans and Rates

We all love a good deal, and with energy, it's no different. Finding a plan that offers competitive rates can make all the difference to your wallet.

Renewable Energy Options

If you're keen on a sustainable lifestyle, the green energy options an energy supplier provides should be high on your checklist.

Additional Benefits

But there's more! When choosing your new energy mate, keep an eye out for any additional perks they may offer. Whether it's a discount for bundling services or loyalty rewards that make you feel truly valued, these extra treats can sweeten the deal and make your experience even more delightful. After all, who doesn't love a bonus just for being a great customer? Remember, it's those little extras that can turn a good relationship with your energy supplier into a fantastic one!

The Top 11 Australian Energy Retailers -

Each of these energy companies has its own strengths and benefits, so be sure to do your research and choose the one that best suits your needs. But no matter which one you pick, rest assured that they all prioritize customer satisfaction and provide reliable and transparent services. So go ahead and take your pick – with any of these top 11 energy companies in Australia, you can't go wrong! Keep reading to find out more about each of them in detail.

1. AGL
2. Origin Energy
3. Energy Australia
4. Alinta Energy
5. Dodo Power & Gas
6. Simply Energy
7. Red Energy
8. Ovo Energy
9. Tango Energy
10. 1st Energy
11. Powershop Australia

1. AGL -

AGL Energy Limited is one of the largest integrated energy companies in Australia.They were first founded in 1837 making them one of the oldest energy providers in Australia. They are operated from Sydney, NSW.

Key Points -

1. AGL supplies electricity to VIC,NSW, SA & QLD.
2. Thier service prices starts from $1,560.
3. They have a 24 hour, seven days-a-week service for residential and small business customers.
4. AGL ensure electricity equal to 20% or 100% of your total household electricity consumption is fed into the grid from government-accredited Australian renewable energy sources.

2. Origin Energy -

Founded in 2000, Origin Energy’s head office is located Barangaroo, NSW. Origin. Natural gas and electricity are sold by them in Australia. Natural gas exploration and solar panel installation are also part of Origin's operations.

By 2032, Origin plans to halve its carbon emissions. Origin customers can view their daily energy usage, pay their bills, and more via the Origin App.

Key Points -

• They serve Business & Residential customers in VIC, NSW, SA, ACT, QLD & WA states.
• Origin's energy plans come with the option to offset greenhouse emissions, and a choice of sourcing between 25% to 100% of electricity usage from renewable sources.
• Carbon natural options are available.
• Prices start at Australian $1540.

3. Energy Australia -

EnergyAustralia, among the major energy retailers nationwide, serves over 1.7 million residential and small business customers across Queensland, New South Wales, the ACT, Victoria, and South Australia.

As reported by the Australian Energy Regulator, EnergyAustralia achieved a 66% rate of answering calls within 30 seconds. Additionally, customers have the opportunity to accrue Virgin Velocity Points and procure carbon offsets.

Key Points - 

•  Their services are available in: South Wales, Victoria, South Australia, ACT, Queensland.
• This is not an Australian owned company.
• Price starts from $1670.
• AER rated average for answering calls.

4. Alinta Energy -

Alinta Energy is a leading energy company operating in Australia, dedicated to providing affordable and reliable electricity and gas services to residential, commercial, and industrial customers. 

With a focus on innovation and customer satisfaction, Alinta Energy offers competitive pricing and sustainable energy solutions tailored to meet the diverse needs of consumers across the country.

Key Points -

• Services are available in New South Wales, Victoria, South Australia and Queensland.
• Prices start from Australian $1540.
• Alinta energy does not offer renewable energy plans.
• They provide multiple billing options on their electricity plans.

5. Dodo Power & Gas -

Many are unaware that Dodo offers energy services alongside broadband and mobile phone plans. Dodo Power & Gas caters to approximately 100,000 customers nationwide, representing roughly 1% of Australia's energy consumer market. 

Operated under the trading name Vocus Energy Group, Dodo's call centers are situated in Manila, the Philippines, while its offices are headquartered in Melbourne.

Key Points -

• Available in New South Wales, Victoria, South Australia, and Queensland.
• Partially owned by Australians.
• Received a favorable rating from the AER for responsiveness to customer calls.
• Received complaints from 2.6% of customers in 2022.

6. Simply Energy -

Simply Energy is a prominent energy retailer in Australia, offering electricity and gas services to residential and commercial customers.

Known for its straightforward approach and competitive pricing, Simply Energy provides reliable energy solutions tailored to meet the needs of consumers across the country.

Key Points -

• Services available in NSW, VIC, QLD, SA, ACT & Western Austalia.
• Service Price at $1,730.
• They provide green power plans.
• They provided their services from 2005.

7. Red Energy -

Red Energy is a trusted energy retailer operating in Australia, specializing in providing electricity and gas services to residential and business customers. 

Renowned for its commitment to customer satisfaction and competitive pricing, Red Energy offers reliable and sustainable energy solutions tailored to meet the diverse needs of consumers nationwide.

Key Points -

• Prices started from $ 1,550.
• Red Energy supplies electricity and gas to all states and territories except Tasmania, Western Australia and the Northern Territory.
• They have won multiple customer service awards over the last 14 years
• Carbon natural options are available.

8. Ovo Energy -

Ovo Energy is a leading energy provider in the UK, committed to offering affordable and sustainable electricity and gas services to residential and business customers.

Known for its innovative approach, Ovo Energy focuses on providing transparent pricing and exceptional customer service, while also championing renewable energy solutions to reduce carbon emissions in Australia as well.

Key Points -

• OVO sells electricity to over 10,000 homes in New South Wales, Victoria, Queensland and South Australia.
• Their electricity plans starts from $1,440.
• Carbon neutral electricity plans are available at no extra cost.
• Provides 100% renewable electricity.

9. Tango Energy -

Tango Energy is a prominent energy retailer operating in Australia, specializing in providing electricity and gas services to residential and business customers. 

With a focus on simplicity, transparency, and competitive pricing, Tango Energy offers reliable energy solutions tailored to meet the diverse needs of consumers across the country.

Key Points -

• Tango Energy offers a range of competitive products to customers in Victoria and South Australia.
• Prices start from $1,440.
• Tango does not have any green credentials, but they do offer certified GreenPower on all their energy plans.
• Tango Energy is a subsidiary of Pacific Hydro Australia.

10. 1st Energy -

1st Energy is a reputable energy retailer in Australia, dedicated to providing electricity and gas services to residential and business customers. 

Known for its customer-focused approach and competitive pricing, 1st Energy offers reliable energy solutions tailored to meet the needs of consumers across the country, prioritizing simplicity and transparency in its services.

Key Points -

• They servicing energy customers in New South Wales, Queensland, Tasmania, South Australia, and Victoria.
• Price starts from $1,610.
• 1st Energy also doesn't offer carbon-neutral plans
• Provide their services to business and households customers.

Powershop is an innovative energy retailer operating in Australia and New Zealand, known for its unique approach to electricity and gas supply. 

11. Powershop -

It stands out for its commitment to renewable energy, offering customers the ability to manage their energy usage and costs through an easy-to-use app. Powershop emphasizes transparency, customer control, and environmental sustainability, making it a popular choice for eco-conscious consumers seeking flexible and ethical energy solutions.

Key Points -

• Prices start from $ 1690.
• They provide services across Victoria, NSW, South Australia and Queensland.
• Carbon neutral options are available.
• They have a positive review from AER.

Note: The pricing indicated reflects average costs for a household with average usage of 4000 kwh per year on a single rate meter in the Citipower Distribution area. This may vary based on location, usage, and market changes. The pricing and customer Service stars are based on our  research in publicly available information.

Tips for Switching Energy Providers -

Thinking of switching? We’re here to make it as smooth as possible. Follow our step-by-step guide for hassle-free transition to better savings and service.

It all starts with understanding your current plan - knowledge is your superpower here! We recommend grabbing your latest energy bill and giving it a good once-over to see where your hard-earned dollars are going. On the lookout for rates that have you swooning? Maybe you're itching for customer service that treats you like the VIP you truly are? Our guide puts the spotlight on what to hunt for, leaving no stone unturned. And hey, if paperwork gives you the heebie-jeebies, we've got tricks up our sleeve to tackle that, too. Get ready to switch with a spring in your step, because with us by your side, you're not just changing providers; you're upping the game on how you power your world.

Here Are the Tips for Switching the Energy Providers -

• Do your research:
  It’s important to compare plans and providers before making a decision. Look beyond just the prices and consider factors like customer service, renewable energy options, and flexible payment plans.
  
• Check your current contract:
  Before switching, make sure you are not under contract with your current provider. If you are, check for any early termination fees that may apply.
  
• Determine your usage:
  Calculate your average energy usage to help you choose the right plan for your needs. This will also make it easier to compare prices between providers.
  
• Look into discounts and rebates:
  Many providers offer discounts or rebates for certain payment methods, such as direct debit or online billing. Make sure to check for these options when comparing plans.
  
• Don’t be afraid to negotiate:
  If you’re not satisfied with the initial offer from a provider, don’t hesitate to negotiate for a better deal. Many providers are open to matching or beating offers from competitors.
  
• Understand the switching process:
  Once you’ve chosen a new energy provider, they will handle most of the switching process for you. However, make sure to cancel any direct debit or automatic payments with your old provider to avoid overpaying.
  
• Keep an eye on your first bill:
  Make sure to review your first bill from the new provider and check for any unexpected charges. If you have any questions or concerns, don’t hesitate to reach out to their customer service team.
  
• Share your experience: After switching, consider leaving a review or providing feedback on your experience with the new provider. This can help others make informed decisions and improve the overall customer experience in the energy industry.
  
• Don't forget about other utility services: While you're reviewing your energy plan, don't forget to also compare prices and plans for other utility services such as internet, cable, and phone. Many providers offer bundle deals that can save you money in the long run.
  
• Stay informed: Keep yourself updated on any changes or updates from your energy provider, such as rate increases or new plans. This will help you stay on top of your expenses and make informed decisions about your utility services.
  
• Take advantage of online resources: Many energy providers offer online tools and resources to help customers understand and manage their energy usage. Take advantage of these resources to track your consumption and find ways to save on your energy bill.
  
• Don't be afraid to ask for help: If you're having trouble understanding your energy bill or need assistance with managing your account, don't hesitate to reach out to your provider's customer service team. They are there to help and can provide valuable information and guidance.
  
  Remember, your energy provider is more than just a service provider – they are your partner in managing your utility services.  So don't be afraid to reach out for support when you need it. Your satisfaction and peace of mind are their top priorities.

It all starts with understanding your current plan - knowledge is your superpower here! We recommend grabbing your latest energy bill and giving it a good once-over to see where your hard-earned dollars are going. On the lookout for rates that have you swooning? Maybe you're itching for customer service that treats you like the VIP you truly are? Our guide puts the spotlight on what to hunt for, leaving no stone unturned.

Bonus - Energy-Saving Tips That Feel Like a Warm Hug!

Wave goodbye to energy waste and say hello to comprehensive savings with our feel-good energy-saving tips! When you take control of your energy usage, you're not just cutting costs; you're taking an active role in preserving our beautiful planet. Talk about a win-win! Check out our handy tips on how to make your home more energy-efficient, from small changes that add up to big impacts, to smart investments that will keep paying off for years to come. And don't forget - you can always contact us for personalized advice and support! We're here to help you save money while saving the environment.

• Banish the Vampire Energy! Start by unplugging devices that aren't in use. Yes, even when they're off, your gadgets can suck power like a thirsty vampire. Unplug, my friends, and watch the savings add up!
• Let LED Lights Lead the Way! Switching to LED lights is like giving your home a dose of sunshine without the sunscreen. These little luminaries last way longer and consume a sliver of the energy. Your wallet and Mother Earth will thank you!
• Be Smart with Your Thermostat! Harness the magic of a programmable thermostat. Set it to cozy up your home right before you arrive and dial down when you're out living your best life. It's like having a personal butler for your heating or cooling, ensuring you only use what you need.
• Seal and Save! Check for drafts and seal them up tight. A little caulk and weatherstripping can go a long way in avoiding unwanted breezes. It's like swaddling your home in a blanket of efficiency.
• Dress for Success! Layer up during cooler months instead of cranking the heat. Cozy sweaters and warm socks can be your personal, fashionable insulation. You'll look cool while staying warm – energy-saving has never been so chic!

Embrace these delightful tips and watch the magic happen on your energy bills. Not sure where to start? We're here, ready to help you every step of the way because you deserve a toast for being the most fabulous energy-saving hero in town!

Conclusion

Remember, an informed decision is a powerful one. We hope this guide has brought clarity and confidence to your energy company selection. Go forth with enthusiasm and remember, we're always here to help light the way to savings and satisfaction!

We believe in putting our customers first and making their lives easier through transparent communication and simplified financial and utility comparison services. Our friendly and approachable team is a reflection of our commitment to building trust with our customers, not just as a service provider but as a reliable partner on their journey towards energy efficiency.

Ready to take control and energize your savings journey?

Reach out to us anytime — our dedicated team is eager to provide personalized support and answer any of your questions. We're more than just your energy guide; we're committed to empowering our community with the joy of savings and the peace of mind that comes with knowing you're in expert hands. So why wait? Contact us today and let's make energy-saving a breeze together!

I know power bills can be distressing. We are paying some of the highest power bills in the world right now. Things are tough and power retailers keep changing their pricing all the time. It is extremely challenging to keep a track of all that is changing (for the worse) in the energy industry.

With all this going on can you imagine finding an unknown charge on your bill? I don’t want to ask how that would make you feel because I know I would be furious to see something like that.

So, I thought I will list out a few charges to look out for.

After all, there is more to life than paying off expensive bills, right?

Here are the top 5 hidden fees you should look out for-

1. Paper Bill Fees

Paper is expensive and the logistics involved in transporting 'paper' from one place to another makes it even more expensive. If you receive your bill in the form of a paper bill, you are charged a certain fee by the retailer for receiving it by post. This fee can be up to $3 depending upon the retailer.
The best way to avoid this fee is by switching to eBilling or receiving the bill via email, this way you can circumvent these extra charges and also become environment-friendly!

2. Merchant Service Fees

It refers to the fee charged by a retailer/bank for paying your bills with a credit card. This is one of the most important fees that should be negotiated. This fee can be anywhere between 0.3% and 2% of the total bill depending upon the type of credit card you use and which retailer is charging it.
To avoid these added charges, see if you can pay the bills directly from your online banking portal, BPay or direct debit, instead of bearing the inconvenience of having to mail it yourself and paying postage fees.

3. Over The Counter Payment Fees

If you pay your bills over the counter at Australia Post, it may cost you $2 per payment (including GST).
The best way to avoid this fee is by paying your bills using BPay or direct debit, saving you the hassle of over the counter payments.

4. Late Payment Fees

This can be the most upsetting fee charged by the retailer for not paying your bill by the due date. The costliest, this fee is usually approx $10.

This is one fee you can avoid if you pay your bills on time. To be more organized and punctual and avoid such fees, you can set up the account with a direct debit, this way you can ensure that your bill will always be paid on time as long as there are sufficient funds in the nominated account.

5. Dishonor Fee

This fee is charged to you by a few retailers when you try to pay the bills by the direct debit account that has insufficient funds in it. The retailer might charge a dishonor fee usually between $10 to $20.
By ensuring that there are sufficient funds in your nominated account required for covering the bill amount, you easily avoid this fee. You can find this fee in the adjustment section on the front of the bill or the back page of the bill under all the charges.

CONCLUSION

These are some of the hidden charges to look out for but there can be quite a few other factors that would increase your bills too. As always, the easiest way to avoid the frustration is to talk to an expert. Compare energy rates and get a deal that best suits your needs.

When switching utility providers, your credit rating is checked to ensure you are a good risk for the new provider. This is because utility providers want to make sure you will pay your bill on time.

What is Credit Rating?

A credit rating is a number that shows how likely you are to repay a loan on time. The higher the number, the better your credit rating. A good credit rating means you're a low-risk customer who is more likely to repay a loan on time.

How Credit Rating Affects Utility Service?

You will not have any problems switching utility providers if you have a good credit rating. However, if you have a poor credit rating, the new provider may require you to pay a higher deposit or may refuse to provide service to you altogether.

There are a few things you can do to improve your credit rating, such as:

• Registering on the electoral roll
• Making all your loan and credit card repayments on time
• Keeping your debt levels low
• Not applying for too much credit in a short period

If you're considering switching utility providers, checking your credit rating first is a good idea. This will give you an idea of whether the new provider will likely accept you. You can check your credit rating for free with Noddle. Sign up and create an account.

When reviewing your credit report, look for any inaccuracies dragging down your score. If you find any, you can dispute them with the credit reference agency.

If you have a poor credit rating, options are still available. Some utility providers offer basic bank accounts that come with a prepaid card. This means you can't go into debt and can only spend what's on the card. Alternatively, you could consider a guarantor loan, where someone else agrees to repay the loan if you can't.

Do Utility Credit Checks affect My Credit Rating?

When you switch utility providers, your new provider will do a 'soft' credit check. This means they'll look at your public records, such as whether you've been bankrupt or have had any CCJs (county court judgments) against you. They won't be able to see your complete credit history, but this information is enough for them to decide whether you're a good risk.

Utility credit checks will not affect your credit rating. This is because they are known as 'soft searches,' which are only visible to you and don't appear on your credit report.

On the other hand, a 'hard search' is visible to potential lenders and can impact your credit score. Hard searches are usually carried out when you apply for a loan, credit card, or mortgage.

Final Thoughts

When you switch utility providers, your new provider will carry out a 'soft' credit check. This means they'll look at your public records, such as whether you've been bankrupt or have had any CCJs against you. They won't be able to see your complete credit history, but this information is enough for them to decide whether you're a good risk. Utility credit checks will not affect your credit rating.

If you're thinking of switching utility providers, it's better to check your credit rating first. This will give you an idea of whether the new provider will likely accept you. 

Energy is one of the essential services that we all cannot afford to lose. However, due to the price crunch that the energy industry is experiencing, the cost of electricity becomes really distressing for us. Having to worry every time the energy bills arrive makes us look for any discounts and rebates we can get. However, for financial viability, we should look for other value-added services and not just focus on minor discounts and rebates. Dealing with an energy broker should be more than just about money, there should be other value-added services that they should offer you. Here are the top 5 value-added services that you should look for before accepting your new energy deal:

1. Dedicated Account Manager

As you know over the last 10 years the energy prices have gone up 10 times. There are new discounts and offer coming in all the time. And now the change made by the government in the form of Victorian default offer and Default Market Offer. It can be extremely time consuming and confusing to keep on top of all these changes and also to make sense of how these changes affect you. Having a dedicated account manager who knows your lifestyle and usage pattern can take the guess work out of energy bills. This is a sure shot way to ensure you are always getting a great deal. A great deal that works for you.

2. Hassle-Free Switch

The job of an energy comparison company is to make sure to be at your service in any way possible. If you, as a customer, wish to switch to a better energy plan or retailer, the company should be able to help you make the switch smoothly and promptly. Keeping you informed with email communication about the status of your accounts comes in as a great value added service. Peace of mind is priceless.

3. An On-going Health Check

What good is it if your energy broker give you a good deal today and never checks back to see if you are constantly on a competitive offer. Periodic health check of your accounts is a great way to stay on top your bills and anyone who wants your business should at least offer this as a value add. You and your account deserve ongoing service commitment.

4. Moving houses Worry-free

How many stories have you heard about people moving into new properties and all the excitement watered down as they get in and there is no power. Candle light dinners can be romantic but not if its not by choice. Waiting in queue to talk to a customer service rep from your energy retailer who is most likely based somewhere overseas can be one of the most frustrating jobs especially when you have better things to do. Wouldn’t it be nice if you could just send an email and everything worked like magic?

5. Lifestyle focused energy deals

Your energy bills should be match your lifestyle, and not the other way around. Energy bills shouldn’t be only about discounts and rebates but how to best manage your usage.

CONCLUSION

How would you like an offer that comes with free movie tickets for your family but charges you $5 extra per month on your energy bills? You are paying more on your energy bills but enjoying 1 evening per month on your energy retailer. What the cost/value of that? Find out how.