Just picture this – you’re packing boxes, scheduling movers and packers, and changing your address – and then suddenly one thought hits you. What about your electricity? For almost every Australian, moving energy connection is barely on the radar. But it shouldn’t be. Failing to sort out your electricity move can leave you powerless – literally! Whether you’re looking to upsize to a family house in Melbourne or move into a rental home in Brisbane, making sure your power is ready can save you time, stress, and even money.
Quick Summary
Are you moving to a new house? If yes, then consider giving this blog a read, as it walks you through everything you must learn about moving energy connection in Australia. The intent of this blog is to help movers understand when or how to transfer electricity account, compare different energy providers, and connect power new address – without a big hassle! Key takeaway? The right preparation makes sure that you avoid surprise fees, disconnections, or being locked into an unsuitable plan.
Moving Energy Connection – Broken Down in Simple Terms
When it comes to moving energy connection, we are referring to transferring your electricity and/or gas service from your present address to a new one. It’s about making sure the moment you step into your new house, the lights come on, the refrigerator is running, and everything is functioning as expected.
Also, it makes sure that you’re not unintentionally paying for someone else's overall usage – or stuck waiting for days for a reconnection. Planning ahead means a more seamless move, a lot fewer disruptions, and zero surprise energy bills.
- Why You Can’t Just “Carry It Over”
Electricity isn’t portable, just like your microwave. Even if you’re satisfied with your current energy provider, you still need to transfer your electricity account and arrange a new connection at your new location.
This sometimes involves –
- Notifying your retailer
- Offering a new address
- Booking a reconnection and disconnection date
- Confirming any exit fees or set-up
Expert Take –“We sometimes see people wait until the last second,” says energy consultant Sarah O’Connell. “It’s important to embark on this process at least 5 business days before your move.”
What to Know Before You Transfer Electricity Account
This is the ideal time to reevaluate your energy requirements. Not every plan suits every house, and your usage might shift with the move.
- Your New Property’s Meter Setup
Check if your new home has –
- A smart meter (often needed for time-of-use tariffs)
- A manual or basic meter
- Battery or solar systems already installed
Every type can take a serious toll on the plans you're eligible for.
2. Energy Provider Compatibility
Not every energy provider services every postcode. Consider using a comparison site or connecting with your current retailer to verify whether they support your connect power new address setup process.
- Fees and Charges
| Fee Type | What It Means |
| Disconnection Fee | Charged while shutting off energy at your old place |
| Reconnection Fee | Cost of activating service at your new property |
| Contract Break Fee | May apply in case you're on a fixed-term plan |
| New Connection Fee | If your current property has never had electricity before |
Expert Tip – Always ensure you ask your retailer to waive fees, especially if you’re staying with them.
How to Connect Power New Address – A Complete Checklist
Follow this checklist to see how you can connect power at your new address without any hassle –
- Notify Your Existing Retailer Early
Contact your energy retailer at least 4-5 business days prior to moving. Let them know you are planning to relocate and either transfer your electricity account or cancel.
- Compare New Plans Depending on Your Future Needs
Now is your chance to compare different contract types, rates, and customer service ratings. Do you need more help? You can check out our blog on “How to Evaluate Customer Reviews of Energy Providers.” Also, you can head to our Energy Comparison Tool for more accurate insights.
- Book the New Connection
Your energy retailer will coordinate the moving energy connection for your new address – either via technician visit or remotely!
- Do a Closing Meter Read
Prior to leaving your old home, make sure that you document the final meter reading. This ensures you’re just charged for your actual usage.
- Confirm Electricity is Active at the New Location
If the power is not on when you arrive, you should call your energy retailer immediately. For new builds, allow up to 3-4 business days post-request.
Common FAQs on Moving Energy Connection in Australia
- Can I stay with my current provider?
Yes, of course! If they service your current address. If not, you will need to make a switch.
- What if I’m shifting to a rental house?
If the rental includes energy services, you won’t be required to connect power at your current address yourself. But if it doesn’t, you will be required to choose your own plan. Visit our blog on “Energy Category Page for help comparing options” to learn more!
- Do I need to be on-site for the reconnection?
Usually not, particularly if the property already has a smart meter. For old or non-smart meters, some retailers may need access.
Crucial Considerations for Renters vs. Homeowners
| Factor | Renters | Homeowners |
| Plan Type | Prefer short-term or zero lock-in contracts | Long-term plans may provide better rates |
| Landlord Involvement | Required for major upgrades | Complete control over meter or solar installations |
| Moving Frequency | High flexibility is key | Lower – focus on stability and savings |
Top Errors to Avoid During Energy Transfer
- Leaving until the deadline – Allow at least 3–5 business days.
- Not comparing energy plans – Your old plan might not fit your new usage pattern.
- Overlooking hidden fees – Consider asking about reconnection or disconnection costs.
- Failing to update details – Keep your contact information current to keep missed bills at bay.
“Transferring energy isn’t only a task – it’s a decision point. Leverage the move as a chance to upgrade your plan,” explains Tim Fletcher, an energy analyst in Sydney.
When Is It Better Not to Transfer Your Current Plan?
If any of the following apply, it may be better to make a switch rather than transfer:
- You’re unsatisfied with customer service
- Your contract covers high exit fees
- Your existing provider doesn’t service your new area
- Your usage will substantially change (for example – moving from apartment to house)
Final Words – Power Your Move the Smart Way
Moving is an opportunity to hit reset – not only for your furniture layout but also for your energy setup. By planning your moving energy connection wisely, you will avoid surprises, save a lot more money, and settle into your new house on the right foot.
Whether you're trying to connect power at a new address, transfer electricity account, or compare Australia’s best options for your usage, use this opportunity to make a smart energy choice. Explore our Energy Comparison Tool to glean expert insights on the best energy plans in Australia.
