Considering the regular use of electronic appliances in our everyday lives, it’s imperative to be conscious of our energy consumption patterns and take proactive steps to slash electricity bills. While reassessing your consumption habit is crucial, choosing the right electricity providers in Australia can make a significant difference in managing your energy costs more effectively.
But how do you find the best electricity provider when the Australian energy market is brimming with countless companies claiming to be the best? Let us help you ace the deal with a detailed analysis of Australia’s best customer-rated energy providers, identified through in-depth research.
Read on for a detailed evaluation of green energy options, pricing, customer service, and special features.
Background and Methodology – Cut Through the Clutter
Before we deep dive into a detailed discussion around energy provider deals comparison, here’s what you must know—Australia’s electricity market in 2025 is dynamic, with an extensive range of providers offering diverse plans.
To help you cut through the clutter, we’ve gathered genuine insights from reliable platforms featuring honest electricity provider reviews, along with top comparison sites that highlight providers consistently rated highly by consumers.
Australia’s Best Customer-Rated Energy Providers
The providers listed below were identified as the best contenders based on electricity provider reviews, customer ratings, pricing, and environmental commitments. Take a look –
- AGL Energy
No list of Australia’s best customer-rated energy providers would be complete without mentioning AGL Energy—a leading name with a strong reputation. Known for offering competitive plans like the Value Saver that comes with estimated annual costs of $1,500–$1,600 in New South Wales, AGL Energy continues to make an impact in the energy sector.
Also, the provider includes some green energy options. While its solar feed-in tariffs are average—ideal for general users—they might not stand out for those focused on optimum sustainability.
- Origin Energy
Another reliable provider in the market provides plans like Flexi, with estimated annual costs ranging from $1,500 to $1,700. It offers decent value with a customer service rating of 4.4 on ProductReview.
While it includes some premium green energy options and offers average solar feed-in tariffs, it might not be the most affordable choice. However, it stands as a perfect option for those looking for reliable coverage and balanced features.
- Red Energy
Owned by Snowy Hydro, this provider provides competitive pricing, with estimated annual costs between $1,400 and $1,500. While Canstar Blue rated it the top provider in NSW for 2024, ProductReview highlights a lower 1.8 rating, reflecting mixed consumer experiences.
In any energy provider deals comparison, its solid solar feed-in tariffs and green energy options make it a premium choice for eco-aware, budget-conscious consumers.
- Lumo Energy
Focused on South Australia as well as Victoria, this provider offers estimated costs of $1,450–$1,550 in New South Wales.
It excelled beyond excellence in customer service (impressively rated by Canstar Blue for dual fuel and solar in 2025) and green energy, with solid solar feed-in tariffs—making it ideal for environmentally conscious users.
- Diamond Energy
According to the top electricity provider reviews, Diamond Energy is best known for being one of the greenest providers in Australia, with estimated costs of $1,400–$1,500.
It provides excellent green energy options, competitive solar feed-in tariffs and impressive customer service, ideal for sustainability-focused consumers.
- Energy Locals
Energy Locals is a newer provider with estimated costs of around $1,350–$1,450, rated 4.8 on ProductReview for customer service.
It provides good solar feed-in tariffs, and excellent green energy options that include carbon-neutral plans—making it a top-tier choice for those with limited budgets and conscious of the environment.
- CovaU
Among all of Australia’s best customer-rated energy providers claiming fame, CovaU deserves a special mention. It provides competitive pricing ($1,400–$1,500) with unmatched customer service ratings (4.5 on ProductReview), but very limited green energy options.
Even though solar feed-in tariffs are average, CovaU is suitable for those making support for sustainability a top priority.
- Tango Energy
With estimated costs between $1,450 and $1,550, Tango Energy provides the average customer with service as well as limited green energy options, along with standard solar feed-in tariffs. It serves as a mid-range choice ideal for general users.
Comparing the Best Customer-Rated Energy Providers
Below is mentioned a chart summarizing the estimated annual costs, customer service ratings, green energy options, and solar feed-in tariff quality for every provider in NSW, depending on available data –
| Provider | Price (Estimated Annual Cost) | Green Energy Options | Customer Service Rating | Solar Feed-in Tariff |
| AGL Energy | $1,500 - $1,600 | Some | Average (4.3) | Average |
| Origin Energy | $1,500 - $1,700 | Some | Average (4.4) | Average |
| Red Energy | $1,400 - $1,500 | Some | Good (Canstar Blue) / Poor (1.8 ProductReview) | Good |
| Lumo Energy | $1,450 - $1,550 | Good | Good (Canstar Blue) | Good |
| Diamond Energy | $1,400 - $1,500 | Excellent | Good | Good |
| Energy Locals | $1,350 - $1,450 | Excellent | Excellent (4.8) | Good |
| CovaU | $1,400 - $1,500 | Some | Excellent (4.5) | Average |
| Tango Energy | $1,450 - $1,550 | Some | Average | Average |
A Thorough Analysis of Customer Needs
- Budget-Conscious Customers:
Diamond Energy and Energy Locals provide the lowest estimated costs, making them ideal for reducing expenses. Their lack of lock-in contracts and transparent pricing boost flexibility.
- Environmental Advocates
Energy Locals and Diamond Energy are leaders in green energy, with Diamond Energy often ranked as Australia’s greenest. Also, Energy Locals’ carbon-neutral plans align well with sustainability goals.
- Customer Service Seekers
CovaU and Energy Locals have impressive ratings on ProductReview, while Red Energy and Lumo Energy are top-rated by Canstar Blue. However, Red Energy’s lower 1.8 rating on ProductReview suggests mixed customer experiences.
- Solar Panel Owners
Diamond Energy, Red Energy, Lumo Energy, and Energy Locals provide competitive solar feed-in tariffs, helping you save more from solar exports. For exact rates, you can visit comparison sites such as WATTever for a detailed breakdown.
Your Power Plan Shortlist: In a Nutshell
For a comprehensive choice, you can consider the following –
- Energy Locals for the best combination of low price, unmatched customer service, and green energy, particularly if sustainability and budget are priorities.
- Diamond Energy for those focused on green energy with competitive pricing, perfect for eco-conscious customers.
- Lumo Energy or Red Energy if customer service is important, though verify pricing against Energy Locals for potential savings.
Switching energy providers can seem challenging, but most transitions are seamless—and that’s where Australia’s most reliable energy comparison platform, Comparable, steps in.
With Comparable, you can find better deals on electricity and gas, gain an understanding of your energy bills, and save time for what really matters.