Remuneration Disclosure

1. Overview

This document explains how Comparable is remunerated for the services we provide across our comparison platform, including:

• Energy (electricity and gas)
• Telco (broadband and internet)
• Health insurance
• Finance (including mortgages and related products)

Our goal is to provide transparent, easy-to-understand comparisons to help customers make informed decisions. Customers do not pay Comparable for using our service.

2. Important Information

• Our service is free for customers.
• You do not pay any additional fees or charges for using Comparable.
• Any payments we receive are paid by our partner providers.
• The price you pay for a product is generally the same as going direct.

3. Energy (Electricity & Gas)

Comparable partners with a panel of energy retailers to provide comparison and switching services.

3.1 Our Role

Comparable acts as a comparison and acquisition partner for energy retailers, and a facilitator of the switching process on behalf of customers. We help customers compare available plans and complete the sign-up process with their chosen retailer.

3.2 How We Get Paid

If you choose to switch your energy provider through Comparable, we receive a commission from the energy retailer you select. This is typically a one-off payment per successful connection or transfer.

3.3 Important Notes

This commission is paid by the retailer and does not increase your energy rates. Our comparisons are based on available plans, pricing, and your inputs. Our agents are trained to recommend plans based on customer needs and suitability.

4. Telco (Broadband & Internet)

Comparable partners with broadband and telecommunications providers.

4.1 Our Role

Comparable acts as a comparison and distribution partner for telco providers, and a facilitator of customer sign-ups. We assist customers in selecting and connecting to broadband and telco services.

4.2 How We Get Paid

If you sign up for a broadband or telco service through Comparable, we receive a commission from the provider. This may be a one-off payment, and/or a recurring (ongoing) payment for the duration of your service.

4.3 Important Notes

You do not pay anything extra for signing up through Comparable. Pricing is set by the provider and is generally the same as direct offers.

5. Health Insurance

Comparable partners with The ItsMy Group (IMG) to provide health insurance comparison and advisory services. IMG maintains relationships with a panel of participating health funds.

5.1 Our Role

Comparable acts as a health insurance comparison and advisory service provider, and a distribution partner via The ItsMy Group (IMG). Comparable facilitates customer comparisons, recommendations, and applications through this arrangement.

5.2 How We Get Paid

If a Comparable health insurance advisor assists you by recommending a suitable policy and you choose to join that fund, the health fund pays a commission to The ItsMy Group (IMG), which is then shared with Comparable. This commission may be a one-off (upfront) payment and/or an ongoing trailing commission.

5.3 Advisor Remuneration

Comparable health insurance advisors do not know the commission amounts paid by individual health funds. Commission structures are not disclosed to advisors, ensuring recommendations remain focused on customer needs.

5.4 Important Notes

You do not pay any additional premium or fee for using Comparable. The premium you pay is the same as going directly to the health fund.

5.5 Industry Standards

Comparable and IMG operate in line with applicable industry standards and expectations relevant to health insurance intermediaries.

6. Finance (Home Loans & Credit Products)

Comparable provides finance services through in-house mortgage brokers (authorized credit representatives) and referrals to external partners.

6.1 Our Role

Comparable acts as a provider of credit assistance through in-house brokers, and/or a referrer to licensed brokers and lenders. Our brokers assess your financial situation and objectives before making recommendations.

6.2 How We Get Paid

If you proceed with a finance product, we may receive commissions from lenders or aggregators, including upfront commissions (typically based on loan amount) and/or ongoing trail commissions. If referred externally, Comparable may receive a referral fee.

6.3 Important Notes

You do not pay Comparable for this service. These commissions are paid by the lender and do not increase your loan repayments. Details are disclosed in your Credit Proposal Disclosure Document.

6.4 Responsible Lending

Our in-house brokers comply with responsible lending obligations under the National Consumer Credit Protection Act, assessing your requirements before making recommendations.

6.5 Conflicts of Interest

Comparable manages potential conflicts by working with a panel of lenders and ensuring recommendations are based on customer needs and compliance requirements.

7. Our Commitment to Customers

Comparable is committed to providing transparent comparisons, acting in the best interests of customers, and maintaining strong compliance and quality assurance processes.

8. Questions

Comparable (Ethical Prospecting Pty Ltd)

• Email: it@comparable.com.au
• Phone: 1300 754 155

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