Privacy Policy

OVERVIEW

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (Site). In this Privacy Policy we, us or our means Ethical Prospecting ABN 34 605 805 409 or any of Ethical Prospecting’s subsidiaries. www.comparable.com.au website is fully owned by Ethical Prospecting Pty Ltd. SCOPE This policy applies to all customers of Ethical Prospecting and covers all the information we hold.

COLLECTION OF INFORMATION

Ethical Prospecting collects personal information about the customers as a pre-requisite to organize products and services for them. We usually collect information directly from customers, although sometimes we may acquire lists from other sources. The types of personal information we may collect about you include:

  • Your name
  • Images of you
  • Your contact details, including email address, mailing address, street address and/or telephone number
  • Your age and/or date of birth
  • Your credit card or payment details (through our third-party payment processor)
  • Your preferences and/or opinions
  • Information you provide to us through customer surveys
  • Details of products and services we have provided to you and/or that you have enquired about, and our response to you
  • Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour
  • Information about your access and use of our site, including through the use of internet cookies, your communications with our site, the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider
  • Additional personal information that you provide to us, directly or indirectly, through your use of our site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information
  • Any other personal information requested by us and/or provided by you or a third party
  • ID details such as Driving License, Passport, Medicare and concession
    We may collect these types of personal information directly from you or from third parties.

HOW CUSTOMER INFORMATION IS USED

Ethical Prospecting may use or disclose the personal information collected about you for:

  • Providing customer with the relevant product or service that customer signed up for
  • Managing or administrating the product or service
  • Performing other administrative tasks and functions including managing our business operations
  • Providing information about our products and services which we expect may be of interest to customer
  • Maintaining our relationship with the customer
  • To enable you to access and use our Site, associated applications and associated social media platforms
  • To contact and communicate with you
  • For internal record keeping, administrative purposes, invoicing and billing purposes
  • For analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms
  • To run competitions and/or offer additional benefits to you
  • For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
  • To comply with our legal obligations and resolve any disputes that we may have
  • Transfer of utility services

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may disclose personal information to:

  • Third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators
  • Our employees, contractors and/or related entities
  • Our existing or potential agents or business partners
  • Sponsors or promoters of any competition we run
  • Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred
  • Regulatory Purposes
  • Credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
  • Courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights
  • Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia
  • Third parties to collect and process data, such as Google Analytics or other relevant business. This may include parties that store data outside of Australia

By providing us with personal information, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act and if any third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.

YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION

Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Restrict: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you wish to make a complaint about how we have handled your personal information, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please email us at unsubscribe@ethicalprospecting.com.au, using the opt-out facilities provided in the communication or by calling us on 1300 754 155.

STORAGE AND SECURITY

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

COOKIES AND WEB BEACONS

We may use cookies on our Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.
We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

LINKS TO OTHER WEBSITES

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

POLICY REVISION

This policy will be regularly reviewed and updated in accordance to the changes in the workplace or legislation.

FURTHER INFORMATION

For any further information on this policy, please contact the HR Team.

Important legal stuff

Ethical Prospecting Pty Ltd (ACN: 605 805 409) operate comparable.com.au as a free service for users that allows users to compare electricity, gas and finance products available in the market in a few steps based on the choices you make on the site. The recommendations made on this site are based on the products available to us at the time you make the enquiries. Each user should consult individual product or service issuer for the suitability of the product for them.

We aim to provide a wide range of products, but we do not claim to compare every available product in the market. Once you send us your details through this website, we will use your information as per our privacy policy and you may receive future marketing contact by phone, email, sms, video conference or social media for an indefinite period or until you request to unsubscribe from out services. We aim to provide accurate information at all times however at time the information provided on this site may be out of date. Ethical Prospecting may receive commissions by you making a selection on this website.

‘Comparable’ is the trading name of Ethical Prospecting Pty Ltd (ACN 605 805 409, Corporate Credit Representative No. 541576) and are credit representatives of Purple Circle Financial Service Pty Ltd ABN 21 611 305 170 Australian Credit Licence Number 486112.

The information provided on this site is on the understanding that it is for illustrative and discussion purposes only. Whilst all care and attention is taken in its preparation any party seeking to rely on its content or otherwise should make their own enquiries and research to ensure its relevance to your specific personal and business requirements and circumstances. Terms, conditions, fees and charges may apply. Normal lending criteria apply. Rates subject to change. Approved applicants only.